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Wig Wholesale FAQ: Everything Buyers Ask the Factory

Every answer below is the short version, with a link to the full detail page. If your question is not here, email info@wigiva.com — the factory answers within 24 hours, Monday–Saturday.

Ordering, MOQ & Pricing

What is your MOQ for wholesale wigs?

It depends on the product line and customization level. Stock-style wigs start from low quantities; full-custom OEM runs are quoted per project. The exact number is stated plainly in your quotation — see the MOQ policy for how minimums work and how to start small.

How does pricing work — and why are factory prices lower?

Quotations are built on ex-works logic: hair grade, labor hours, materials, packaging, margin. There is no broker layer, which is why a real factory price typically runs 15–40% below a trading company's quote for the same construction. Volume tiers are shown explicitly in your quotation.

What payment terms do you accept?

Standard B2B terms (T/T, with balance terms scaled to order size and relationship), laid out clearly in every quotation before you commit.

Can you match a wig I'm already selling?

Yes. Send a physical sample or detailed photos and specs, and our technicians reverse-engineer the cap, lace, density and texture, then quote it at factory price. The workflow is on the OEM/ODM process page.

Samples & Quality

How do I check quality before a bulk order?

Order a physical sample first — it becomes the QC benchmark for your bulk run. Third-party pre-shipment inspection is also welcome. Details on the sample policy page.

How long do sampling and production take?

Samples are typically ready in days for stock styles; custom samples and bulk lead times depend on construction and volume and are confirmed in your quotation. We give you the production floor's real dates, not buffered ones.

What happens if my order arrives with defects?

Report defects with photos within the agreed claim window in your quotation. Because production is fully in-house, we trace the batch to the line that made it and resolve it by remake, replacement or credit per your order terms. The full QC picture is on the quality control page.

Will curly and textured wigs keep their pattern after washing?

Yes — textures are steam-set on cuticle-aligned hair and wash-tested on batch samples before packing. If the curl does not return after washing in our QC room, the batch does not ship. See curly wigs for how the process works.

Private Label & Customization

Do you offer private label and custom packaging?

Yes — custom labels, hang tags, boxes, silk bags and care cards, all produced to your artwork and applied at our packing stations. Program details on the private label page.

What can be customized on the wigs themselves?

Density (130%–250%), lace type and tint, cap construction and size, hairline design, texture, color, length and packaging — all confirmed on your approved sample before bulk production.

Shipping, Export & Documents

What shipping options and trade terms do you offer?

International express for samples, air freight for mid-size bulk, and sea freight for volume, under FOB, CIF or DDP terms. The right combination for your destination is laid out with real numbers in your quotation — background on the shipping page.

What documents come with my shipment?

Commercial invoice, packing list and the transport document for your mode, all prepared from one packing data source so they agree with each other and with the cartons. The full export sequence is on the export process page.

I've never imported from China. Where do I start?

Start with a sample order by express, then a first bulk order — many new importers choose DDP for a single landed cost, then move to FOB with their own forwarder as volume grows. Your quotation states the term, documents and timeline in writing.

Verifying the Factory

How do I know Wigiva is a real factory?

Book a live video factory tour and watch our production lines in real time — ventilation room, knotting lines, wefting machines, QC stations and packing area. We also share our business license and third-party audit reports on request under NDA. More on the factory overview and certifications page.

Can I send a third-party inspector to the factory?

Yes. Third-party inspection is welcome at any stage — during production or before shipment. We coordinate the visit date and give full access to the lines producing your order.

What's the simplest test to check any current supplier?

Ask them for a live video call from the production floor, and propose a third-party pre-shipment inspection. A factory says yes to both quickly. A trading company needs time to "arrange" the first and will negotiate the second.

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